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User Information

During Stay at SPring-8

【Q】Do I need to bring my dosimeter from my home institution/university?

【A】Radiation Control Office will check whether users, not only first visitors in the fiscal year but also return visitors, have brought a dosimeter provided by their home institutions upon their visits. Users who have not brought a dosimeter are not allowed to enter the SPring-8/SACLA radiation-controlled areas and may not be allowed to participate in or carry out experiments using SPring-8/SACLA beamlines. Please make sure to bring a dosimeter provided by your home institution. (Users affiliated with overseas institutions are exempted from this rule)

【Q】Is Internet access available?

【A】At SPring-8, wireless Internet access is available to users. To use the Internet, you need your username, the password you created when you registered, and the Pre-Shared Key (PSK) given in the “Information” handed out at SPring-8/SACLA Users Office upon arrival.

【Q】How do I send a package/parcel?

【A】Parcel that you send yourself can be received at the second floor of the Main Building (SPring-8/SACLA Users Office) as before.
As a rule, such parcels are not accepted at the North Building.
– From SPring-8 to other parts of Japan:
Bring your package/parcel either to SPring-8/SACLA Users Office (for delivery by Yamato Transport: cash-on-delivery only) or to Shop Kirari (for delivery by Sagawa Express or JP Post Yu-Pack), so we can arrange for a delivery person to pick up your package/parcel.

– To SPring-8 from other parts of Japan:
You may arrange for it to be sent to SPring-8/SACLA Users Office (Specify your name and BL No. in the addressee section of your mailing label).
(Important Notes)
1. We keep your package/parcel only during office hours (weekdays, 9:00-17:00)
2. We cannot be held liable for any lost or damaged packages/parcels. Please note that there are no special preservation equipments (e.g., cool storage) in SPring-8/SACLA Users Office.
3. On the mailing label, please make sure to provide the receiver’s cell phone number reachable at all times.
4. Do not send expensive, bulky or heavy items, or confidential documents to SPring-8/SACLA Users Office. Such packages/parcels must be sent to and received by the receiver.

【Q】Do I have to operate the beamline myself?

【A】Yes. Please carry out your experiment on your own after receiving instructions from our staff. The only exception is the SPring-8 Measurement Service and Feasibility Study Proposal for Industrial Application, where our staff members perform measurements on behalf of users.

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